Have questions?
Our support team is available Monday - Friday from 8am-6pm EST.
Contact SupportNone of that chatbot business here. We’ve got 12 kind, brilliant, and very real humans here to help you, whether you’ve been selling with us for years or you’re interested in setting up shop.
Monday - Friday: 24 hours/day
Saturday - Sunday: 8 AM to 6 PM EST.
Have a Big Cartel account? We can help you out faster if you’re logged in.
No account? No problem. Shoot us an email at [email protected].
We don’t fulfill orders or control refunds but check here for resources.
Contact [email protected]
Our support team is available Monday - Friday from 8am-6pm EST.
Contact Support