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Log in at my.bigcartel.com.
Go to Orders.
Click on an order you want to add a note to.
Click Add note to self +.
Type your note and click Save. A record will appear in the order's Activity.
Use this handy feature to quickly make note of anything you want to remember about an order.
For example, you maybe want to:
make note of a special request
that you sent a partial refund due to a shipping delay
or even that you included extra confetti in a package 🎊
Order notes are for your own record-keeping and won't be seen by your customers.
Log in at my.bigcartel.com.
Go to Orders.
Click on an order you want to add a note to.
Click Add note to self +.
Type your note and click Save. A record will appear in the order's Activity.
Our support team is available Monday - Friday from 8am-6pm EST.