Log in at my.bigcartel.com.
Go to Orders.
Click on an order you want to add a note to.
Click Add note to self +.
Type your note and click Save. A record will appear in the order's Activity.
Add notes to an order
- Updated on 21 July 2023
- 4 min read
Use this handy feature to quickly make note of anything you want to remember about an order.
For example, you maybe want to:
make note of a special request
that you sent a partial refund due to a shipping delay
or even that you included extra confetti in a package 🎊
Order notes are for your own record-keeping and won't be seen by your customers.
Steps