Related Products: Boost Sales with Automated Product Recommendations

Enhance your shop's browsing experience and increase sales with Related Products, an intelligent feature that automatically showcases relevant items to your customers while they shop. This smart recommendation system helps customers discover more of your catalog and can lead to larger cart sizes.

How it works

Related Products automatically appear on your product pages, displaying a curated selection of items your customers might like. The system intelligently prioritizes products based on:

  1. Category matches: Products from the same categories appear first, with items sharing multiple matching categories getting top priority.

  2. Catalog selection: If there aren't enough category matches, additional products will be chosen from your broader catalog.

  3. Smart sorting: Products are arranged based on your chosen sort order, defaulting to your top sellers.

Best practices

  • Optimal Display: Consider showing 3-4 related products for a clean, uncluttered look.

  • Regular Updates: Keep your product categories organized and up-to-date to ensure the most relevant recommendations.

Things to know

  • Related Products works automatically - there's no need for manual product linking.

  • The system dynamically updates recommendations based on your catalog and categories.

  • All templates support this feature, ensuring a consistent experience across different shop designs.

Additional information

  • Categories play a crucial role in determining related products, so organize your products into relevant categories for better recommendations

  • The feature adapts to your catalog size, ensuring customers always see relevant suggestions.

  • By showcasing more of your products to browsing customers, you increase the chances of additional sales.

Related Products is available to all sellers on every plan, making it easy to boost your sales through smart product recommendations.

How to use Related Products

Related Products comes ready to use with all templates and is available to all sellers on any plan. The feature is enabled by default, but you can easily customize it to suit your shop's needs.

Customizing your settings

  1. From the Account page, click Go to shop designer > Template Settings.

  2. Find the Related Products settings.

  3. From there, you can adjust these settings:

    • Toggle the feature on/off

    • Choose a heading

    • Choose how many related products to display

    • Select your preferred sort order for products

Updating your template

If you don't see Related Products in your shop, you might be using an outdated template version. To fix this:

  1. From the Account page, click Go to shop designer > Templates.

  2. Look for available template updates in the template you are using.

Have questions?

Our support team is available Monday - Friday from 8am-6pm EST.